Presales Support
Presales support refers to the assistance and guidance provided to potential customers during the sales process, before they make a purchase. The goal of presales support is to help customers understand the product or service, address their questions and concerns, and ultimately make an informed buying decision.
Consultation
Technical Specification and compliance for an Architect, Consultant and Systems Integrator
- Understand the customer's requirements.
- Provide product or service demonstrations
- Offer technical guidance and support
- Discuss implementation and integration options
- Outline the benefits and value proposition
- Identify potential solutions and recommendations
Technical Support
Technical Support in presales refers to the assistance provided by technical experts during the sales process to help customers understand the technical aspects of a product or service.
Drawing Support
Design & Drawing Support to provide Single line diagram, system architecture diagrams to help customers understand the technical aspects of a product
- System architecture diagrams
- Network topology diagrams
- Single line diagrams